If there is a fault with your order, please email us via the contact form within 14 days along with your order number and details of the issue. In regards to exchanging an item for a different size or color, please contact us within 14 days to arrange an exchange. Use the sizing measurements in the product description to save you the hassle of having to exchange it later.

Please note: When returning an item for any reason, we are not responsible for the items until we receive them. Also, all items must have their original tags intact and unworn. Any queries regarding our returns, please don't hesitate to ask.


Akara Arts will not be held accountable for shipping to an address entered incorrectly at checkout or any reason your package is undeliverable due to customer error, however we will be happy to assist you in the matter.